Returns & Refund Policy

Last Updated: 2026

1. B2B Commercial Returns

As a business-to-business wholesale and product supplier, goods purchased for commercial resale or manufacturing are subject to commercial contract provisions. We stand firmly behind our product quality and provide straightforward resolution protocols for any defective or non-conforming inventory.

2. Transit Damage & Discrepancy Claims

All delivered consignments must be inspected upon receipt. Any transit damage or carton count discrepancy must be noted on the carrier delivery receipt and reported to our claims department within 72 hours of receipt with accompanying photographic evidence.

3. Replacement & Credit Notes

Upon verification of legitimate defects or transit breakage, Ameer Enterprises Ltd will issue immediate replacement stock or provide a commercial credit note applied against your trade account.

4. Return Merchandise Authorization (RMA)

No physical returns will be accepted at our warehouses without a pre-authorized RMA number issued by our customer service desk.